AAdmin⌄

Good morning, Admin

Here's what FrictionMap found for you today.

Workspace
Total Discoveries7↑ 250% vs. last 7 days
Users Analyzed4,832↑ 138% vs. last 7 days
Systems Monitored1Workspace
Avg. Time to Detect2.4 hrs↓ 62% vs. manual review
NEW DISCOVERY

Previously unreported problem detected

18.4% of users repeatedly return between Product and Checkout.

High Confidence91%
Impact↓71% more likely to abandon
Affected UsersMobile shoppers
Possible CauseShipping information may be unclear

User Journey Comparison

● Normal Flow● Problem Flow

Top Issues (Last 7 Days)

Recent Discoveries

Discoveries

Potential problems surfaced from behavior, not complaints.

Analytics

Raw behavioral signals behind the discoveries.

Event volume

Behavior signals

User Journeys

See where sessions flow normally — and where they start behaving differently.

Systems

Connect and monitor the products you want FrictionMap to investigate.

Workspace

Behavior events · Active monitoring

● Active

Upload your own event CSV

Use a UTF-8 CSV file with one event per row. The app reads user behavior, session flow, timestamps, page names and device type to uncover friction patterns.

Accepted: .csv Required fields: user_id, session_id, timestamp, page, event, device

Expected data shape

user_id,session_id,timestamp,page,event,device,product
U1,S1,2026-09-09T10:00:00Z,Home,page_view,Mobile,Wireless Headset

Admin Settings

Customize the system without changing the analysis engine.

Workspace

Detection sensitivity

Higher sensitivity surfaces more weak signals; lower sensitivity favors fewer, stronger discoveries.

Data mapping

When importing your own data, the app looks for aliases such as user_id, session_id, page, event, timestamp, and device.